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NEW PATIENTS WELCOME

NEW PATIENTS SHOULD CALL 01236-423355

Practice Leaflet

Welcome

Telephone Consultation COVID 19 procedure

Appointments can be booked in the normal way. If the GP or Nurse wishes to see you in the surgery then you will receive a time to attend. Please wear a face covering or mask when attending. Our reception staff will let you know the procedure for when you arrive at the surgery.

Centenary Surgery was established in April 1988 and it continues under Dr Ailish Glen who joined the practice in 2016.  We are committed to high standards of care for all our patients. We aim to promote good health, encourage healthy living, screen for preventable diseases, and to give the best possible treatment available. We are a friendly approachable practice that cares for each of our patients on an individual basis.  In October 2017 Dr Glen re-opened her premises in Caldercruix village to provide high quality consulting rooms for lease to health providers and she hopes in time to be able to re-establish the premises as a branch surgery with Health Board approval.

Emergencies & Urgent Conditions

If you feel that you have an emergency, e.g. chest pain, severe asthma, very ill infant, or serious haemorrhage, then the best course of action is to call the ambulance service (dial 999). If you feel that it is not that urgent but that you may still need a visit please phone the surgery and let the receptionist know. 

You may however not be visited until the doctor has finished her current surgery

Out of Hours (evenings/weekends)

During evenings and weekends NHS Lanarkshire is responsible for all calls. Please telephone NHS 24 on 111 Please note that your call will be triaged by a nurse who will either deal with your call over the phone or ask you to attend the centre at one of the Out of Hours Centres.  Any routine matters should wait till the surgery reopens.   More information is available at https://www.nhs24.scot/

Practice Nurse

The practice nurse’s run their own surgeries. If you feel you would like to consult her then make an appointment on the normal surgery number. Clinics include asthma, high blood pressure, heart disease and diabetes. She is highly skilled in cervical smear testing and advises on contraception.

Repeat Prescriptions

You may obtain repeat prescriptions for essential drugs taken on a regular basis, without seeing the doctor.  You can use the prescription counterfoil (right hand side of your prescription) to order your prescriptions by post, fax or through your pharmacist.

We also have online ordering for prescriptions —just ask us and it can be set up for you.

WE DO NOT ACCEPT TELEPHONE REQUESTS FOR REPEAT PRESCRIPTIONS.

NEW PATIENTS

New patients may register simply by filling in a registration form at the surgery, or by signing their NHS card and handing it over to us.  You will be asked to fill in a new patient questionnaire, allowing us to provide medical care in the interim period, until your notes arrive from your old practice.  You will be given an appointment with the doctor so that your health needs can be ascertained. 

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